Once you purchase the Cyber Protection & Backup service, an Account Manager from AdvisionIT will contact you during business hours and schedule the provisioning of the service.

Service Provisioning - You will get immediate access to the Cloud Console of Acronis.

Included per device Cloud storage at Acronis Data Center

Hours monthly Support & Monitoring services Vulnerability Assessment for linux machines Supported Cyber Protect features by the operating system

Click OK.GDPR Compliance Privacy Statement EULA Consumer EULA Corporate Acronis Software License agreement Supported operating systems and environments

Under Firewall Options then click the '+' button to add Acronis software to the list.

This will let you make changes to your firewall settings.

Click the Lock icon and type in your administrator user name and password.

Click Apple, then System Preferences, then Security & Privacy.

You are backing up to London, then you should check these ports:Īllow Acronis software through Mac Firewall: You are backing up to Frankfurt, then you should check these ports: you are backing up to Strasbourg, then you should check these ports: The commands varies depending on the data center you are using.

Use nc netcat command to identify open ports on your network.

See Acronis Software: Allowing Acronis Products Through Firewalls Check ports on Mac Open ports in Windows Firewall and allow Acronis software through firewall:

Check both the Telnet Client and Telnet Server boxes.

Under Programs and features, click Turn Windows features on or off.

Go to Start -> Control Panel -> Programs.

In Windows Vista and Windows 7 you may need to enable telnet first: If they are not accessible, you will see a respective failure message: If they are accessible, you will see a blank screen after issuing the command: You can check if the ports and hostnames are open by using Acronis Cloud Connection Verification Tool.Īlternatively, you can check if the ports and hostnames are open in your network by issuing the telnet command. Acronis Cloud Backup needs to have access to the following hostnames and TCP ports: US (Boston - US2, St.Louis -US1, US3)

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